If you are under 30, chances are you already use Telegram every day. But did you know that bots inside the app can completely change the way small businesses work?
Here are 5 real-life ways people use Telegram bots today:
1. **Orders and reservations** — customers choose what they want and place orders directly in chat.
2. **24/7 support** — bots answer FAQs instantly, without waiting for a manager.
3. **CRM integration** — all orders and leads go straight into the system.
4. **Marketing & promos** — send quick updates, discounts, or reminders.
5. **Team tools** — track tasks, manage notes, or share files privately.
⚡ Bottom line: with a bot, your business becomes faster, cooler, and closer to your clients.